Shop Manager

Overall Purpose

To oversee the operations at the shop in terms of sales, customer care, stock management and shop personnel management. 

Duties and Responsibilities

Receipt, inspection and verification of delivered goods.
 

Housekeeping, merchandising and fronting at the shop.
 

Prepare the duty roster for the shop attendants
 

Directly supervise employees in the cost centre(s) in accordance with the company’s policies and procedures
 

Manage the employees in the cost centre(s) to produce optimal efficiency
 

Plan, coordinate, and control the daily operation of the cost centre
 

Meet cost centre(s) revenue and performance targets
 

Prepare weekly cost centre performance reports.
 

Shop stock management
 

Customer service
 

Staff supervision
 

Recruit, interview, test, and select employees to fill vacant positions, plan and conduct new employee orientation
 

Handling any customer complaints arising at the shop

Key Performance Indicators

• Cost Centre Financial Performance
• Cost Centre employee retention

Minimum Qualifications

• Bachelor's degree in business administration, commerce or a related area.
• At least 3 years related experience and/or training; or equivalent combination of education and experience.
• Clear leadership ability.
• Excellent time management, communications, decision-making, presentation, human relations, and organizational skills;
• Ability to work without supervision

Salary Offer is: Kshs 25,000.00 gross per month. 

How to apply: 

If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you. 

Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 13th July 2012. 

Only successful candidates will be contacted